Enterprise & Systems
Systems that scale. Quality that holds.
Fifteen years of enterprise IT — ServiceNow platform architecture, systems integration, and quality engineering. I build the platforms and processes that let large organizations move fast without breaking what matters.
Companies I've worked with
- ServiceNow
- University of California
- Lytx
- Teradata
- Gap
- James Hardie
The path
Where I've been.
2014 – 2019
Teradata
Sr. Software Systems Engineer
ServiceNow architecture for a 1,500-user org; enterprise ecosystem administration across Atlassian, Okta, AWS, and M&A systems integrations for 10,000+ global devices.
2019 – 2024
Lytx
Sr. ServiceNow Admin & Product Manager
Owned the ServiceNow platform end to end — ITSM, ITOM, ITAM, HRSD, CMDB health from 45% to 97%, $60K asset savings, and 20% fewer emailed incidents via Virtual Agent.
2024 – 2025
UC Office of the President
Sr. ServiceNow Developer
Led cybersecurity mandates — CSDM configuration, large-scale service mapping, custom REST API integrations — while managing a team of developers and vendors.
2025 – Present
ServiceNow
Technical Accelerator Consultant
Technical consulting at the source — accelerating customer implementations with 15 years of platform, systems, and quality engineering experience.
15+
Years in IT
45→97%
CMDB health score
$60K
Asset savings delivered
10K+
Devices integrated
Capabilities
What I bring.
ServiceNow Platform
ITSM, ITOM, ITAM, HRSD, CSDM, CMDB, Discovery, custom-scoped apps — implementation, architecture, and administration at enterprise scale.
Systems Integration
REST APIs, tokenized integrations, and ecosystem unification — Crowdstrike, PagerDuty, Workday, Intune, Azure, Okta, and M&A systems consolidation.
Quality & Test Architecture
QA lifecycle design, release management workflows, SOC audit solidification, and automation that lets teams ship with confidence.
Enterprise Automation
Workflow design, Flow Designer, Virtual Agent, and process automation that removes manual entry and measurably reduces SLAs.
Technical Leadership
Managing developers and vendors, partnering with Legal, HR, Facilities, and DevOps as platform SME — roadmaps, POCs, and end-to-end delivery.
Available for select enterprise engagements and technical consulting.